Information Technology
Welcome to the Information Technology (IT) Department's website. We hope to provide you with information that will help you perform your academic and administrative job functions.
As a part of the IT Mission Statement, we dedicate ourselves to providing user support for academic and administrative computing at all levels by executing day to day operations, maintaining computer resources, providing support for training as well as individual assistance and consultation.
Technology Related Problem?
IT Helpdesk
If you are having trouble with your computer, printer, access to servers or login, please contact Information Technology Helpdesk. IT doesn't serve personal electronic equipment such as smart phones, tablets or laptops.
Password Reset Needed?
Password Reset Instructions
Follow the Password Reset Instructions linked below to use the Self-Service Password Reset system. If you cannot reset your password for any reason, please contact the Information Technolgy Help Desk at 931.540.2650.
Quick Tips
Do you need help with another area?
Other areas you might need help in:
- Online campus
- If you cannot access Online Campus email or call IT Helpdesk. (helpdesk@columbiastate.edu / 931.540.2650)
- If you can access Online Campus but are having problems within it, please contact your instructor for assistance.
- TN eCampus
- Technical support - 866.895.8429 or TNeCampus-support@D2L.com
- Student support - 931.540.2619 or TNeCampus@ColumbiaState.edu
- Former Student Wanting to Reapply to Columbia State
- Contact Admissions at 931.540.2790 or Admissions@ColumbiaState.edu
- You can also reapply online by going to Returning Student.
- Zoom (Desktop Video Conferencing)
- Contact Media Services at MediaServices@ColumbiaState.edu.


