Information Technology

• If you have not already done so, please go to https://columbiastate.okta.com to sign in and set up your MFA method/methods for Okta now. (Multi-Factor Authentication, MFA, is a method commonly used to provide a secondary means of identifying the person logging in.)
• We will be using Okta soon to access our Columbia State applications, so it is important to get set up and be ready!
• If you have questions or problems when setting up Okta, please call the IT Helpdesk at 931.540.2650.

• Lookup PVT Username
• Reset or Change PVT Password

If your computer is running slowly or hanging up, try a re-boot. In most cases a complete re-start fixes your problem.

To skip a user's voice mail greeting and leave them a message, press # when their voice mail greeting begins.

Go to settings menu and choose:

*You might be asked for all of the steps below. After adding your email address, it could go ahead and ask for password and the "Save." (You might see a "Trust" question which you will to OK.)

The best option for an Android phone is to go to the Google Play Store and download the Microsoft Outlook App. (Columbia State email is the Exchange version of Outlook.) Once the app is installed, you can open it and go to the settings menu. There you will choose to add an account. Follow the steps from there.

If you prefer to set up your email in the native email app for your phone, you will need to follow the instructions below as much as possible. Each version of Android and each phone manufacturer is different, so the steps will not look exactly like the ones below. These will be a general path to follow:

1. Tap “apps” from the home screen (Or whatever you need to do to get to “settings”)
2. Tap “settings”
3. Tap “accounts”
4. Tap “add account”
5. Select “Microsoft Exchange” or “Exchange” (whichever way it is presented on your phone)
6. Enter the email address and password for your school email
7. Tap “Manual set-up” (This might not be an option on your phone)
8. Enter all necessary information for your email account settings: (Disregard any other fields than the ones below, such as “Anonymous Identity,” etc. You will not need information in those fields – it is OKAY to leave them blank.)
9. “Domain” = PVT
10. “Username” = your Columbia State username (some phones have you add Domain and Username together instead of separately, like this: PVT/username)
11. “Password” = your Columbia State password
12. “Server” or “Exchange Server” = outlook.office365.com
13. (If a pop-up screen comes up about security and asks if you want to “trust” – click trust.)
14. Follow the onscreen instructions to configure any options for the account.
15. Specify a display name if you want to.
16. Tap “done” to complete the set-up process.

*Newer Android phones typically issue a lot of “warnings” when setting up Columbia State Exchange email. These can be disregarded and you can continue through the process.

If these instructions are not making sense or your phone’s email setup is very different from the instructions above, please download the Microsoft Outlook app, as mentioned in the beginning, and set up your email within the Outlook app settings menu.

Instructions to Columbia State's free wireless.

Most viruses are received as attachments through email. Avoid opening attachments from people you do not know. You should first Save the Attachment without opening it, then run your Virus scanning software on the file. If no Virus is found, then you may open it. 

• Go to https://Portal.Office.com and enter your Columbia State email address (someone@ColumbiaState.edu) and your password (same password you use for ChargerNet).

• You will install and run the apps.

For more detailed instructions, click Installation Instructions.