Online Freight Broker/Agent Training

Learn How to Start Your Freight Brokerage

From licensing and operations to sales and marketing, learn how to get your broker license and start a successful freight brokerage – 100% online and at your own pace!

This course used real life examples and different learning materials that still help us operate a business,” Kay P., United Tribe Logistics

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Job Outlook for Freight Brokers

The US Bureau of Labor Statistics (BLS) lists freight broker/agent as “Bright Outlook” career area, with over 30% job growth expected in the next five years.

According to the US Bureau of Transportation (USDOT), over 11 billion tons of freight move by truck each year. This number will grow, so skilled brokers are needed to keep the industry moving.


What do freight brokers do?
What is the difference between a freight broker and an agent?
How much do freight brokers make?
What kind of hours do freight brokers work?
What is the Federal Motor Carrier Safety Administration (FMCSA)?
Course Objectives

~ Learn the ins and outs of the industry from experienced freight brokers. 
~ Gain the knowledge and resources you need to register with the FMCSA, get a surety bond and break into the shipping industry.

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Prerequisites and Requirements

  • There are no prerequisites to take this course. However, this course focuses solely on U.S. domestic freight brokering, so it's only recommended if you plan to do business in the United States.


  • The Basics of Freight Brokering
    Job duties, qualities and skills of an effective freight broker and a freight broker agent
  • Setting Up Your Business and Office
    Steps needed to launch a brokerage and set up an office
  • Setting Goals and Developing Your Corporate Identity
    Evaluate business goals and mission statements
  • Setting Up Your Shipper Packet and Your Carrier Packet
    Documents to send to shippers and carriers
  • Operations and Using Operations Software
    Forms, logs and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face
  • Types of Freight and Exploring Niche Markets
    Differentiate between the types of freight and the types of niche markets available
  • Transportation Law
    Transportation law most affect business as a broker or agent, and why they are important to operations
  • Broker-Carrier Contracts
    How contracts protect brokers and carriers
  • Broker-Shipper Agreements
    Components of an effective broker-shipper agreement
  • Insurance for Carriers and Brokers
    Insurance policies and form essential for carriers and brokers
  • Recordkeeping, Accounting and Financial Management
    Different processes and records encountered as a broker freight
  • Determining Your Rate Quotes
    Rate quotes that are based on relevant information
  • Carrier Relations and Solutions for Success
    Situations from a carrier's point of view
  • Sales and Profitability
    Sales techniques and results as part of sales success
  • Advanced Marketing
    Marketing efforts that will be beneficial for business
  • Develop Your Negotiation Skills
    Negotiation skills from first real sales calls


Jan Roach
Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years, she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach
Jeff Roach has been in the transportation industry since 1986. He founded his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene Christian University.

Registration and Enrollment

  • This course is 100% online.
  • Start anytime with six months to complete.

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Workforce & Continuing Education
800.848.0298 (TDD)