Frequently Asked Questions
Q: What is TN eCampus? A:
Columbia State has joined the Tennessee Board of Regents in a collaborative effort to offer the TN eCampus. All thirteen two-year community colleges deliver and award associate degrees, while the six TBR universities deliver and award bachelor and master degrees. Courses completed in the TN eCampus are entirely online and transferable among all participating institutions. Students choose the college or university (home school) for their admission, registration and degree award.
Q: Where do I find a list of TN eCampus courses? A:
For details and listings of all the TN eCampus degrees and courses, click on: www.tnecampus.org/courses
. Click on the course title to access the general course syllabus.
Q: How do I register for TN eCampus courses? A:
You register for TN eCampus classes the same way as you would register for any other Columbia State course. Go to www.ColumbiaState.edu
and click on MyCN
. (The TN eCampus section number is R50.) To avoid deletion of your classes, pay your fees and confirm by the scheduled deadline.
Q: What is the TN eCampus Tuition? A:
TN eCampus students pay the same tuition as on-ground courses plus an online fee. TN eCampus students pay for every credit hour regardless of full-time status. For more information, go to www.tnecampus.info/community-college-tuition-fees
Q: Can I use my financial aid to pay for TN eCampus classes? A:
Q: Where do I buy my TN eCampus textbooks? A:
To order your TN eCampus textbooks go to the Virtual Bookstore
Q: Can I charge my TN eCampus textbooks to my financial aid? A:
When buying your books through the TN eCampus Bookstore, you will need to use a credit or debit card. You may be reimbursed later in the semester when your financial aid fund becomes available. If buying books from Columbia State campus bookstore, textbooks may be charged to your Financial Aid.
Q: Where do I go to access my TN eCampus courses? A:
Students access TN eCampus classes on the first day of class at www.gotoclass.tnecampus.org/d2l/login
and click on “Go To Class.” Follow the instructions to establish your username and password. TN eCampus classes are available 24 hours a day, 7 days a week.
Q: How often should I log into my TN eCampus courses? A:
You will need to participate regularly as part of the overall learning experience; in fact, most students access their courses five to seven times each week.
Q: Can I use Columbia State computers to do my class work? A:
Columbia State computer labs are available on scheduled times. However, if your course requires specific computer programs, you will not be allowed to download any program on Columbia State computers. You will need to make your own arrangements.
Q: Where can I find a proctor for my TN eCampus exams? A:
TN eCampus Online proctor information is available at www.tnecampus.info/steps-obtaining-tnecampus.info/steps-obtaining-proctorproctor
Q: How can I ask for help if I am having problems understanding course material? A:
Students are encouraged to seek help early in the semester. TN eCampus students have access to all college resources plus live, free-of-charge tutoring through Smarthinking at www.tnecampus.info/smarthinking-tutoring
Q: Who do I contact if I am having technical problems? A:
TN eCampus Technical Support is available 24/7 by calling 1.888.223.0023 or by emailing tnecampus-support@D2L.com
Q: Who do I contact if I am having TN eCampus course issues? A:
For course related issues, you should contact your course instructor. For technical issues, you can email tnecampus-support@D2L.com
or call 1.888.223.0023.
Q: How does my instructor evaluate my progress? A:
Your instructor will evaluate course progress based on course assignments, quizzes and participation as described in the course syllabus. Your instructor may also monitor how many times you log on, your course navigation patterns, pages visited, and time spent reading course materials.
Q: Do I have to attend an TN eCampus Orientation? A:
The key to succeed in an online course is to be prepared before classes start. If you are a first-time TN eCampus student, it is recommended that you complete this orientation available at www.tnecampus.info/orientation
To access TN eCampus classes go to https://gotoclass.tnecampus.org/d2l/login
For additional information about the TN eCampus Programs and courses, send an email to: TNeCampus@ColumbiaState.edu
or call 931.540.2619.