Having difficulties with equipment in the classroom?
The following troubleshooting guide may help to solve the problem. Further assistance, including a personal tutorial session, may be arranged by contacting Bob Trybalski, Coordinator, Instructional Technology Support Services (931) 540-2869
Cabinet doors locked?
- The keys should be next to the computer keyboard or in the drawer.
None of the equipment is working!
- Is the master power switch, located inside the cabinet, on?
- Are all the components inside the cabinet turned on?
Projector Problems
- Have you turned on the projector using the LCD Switcher? It is a black box located inside the station or mounted on the countertop. Look for a green button labeled "Projector Power" (or the "ON" button on the countertop model).
- Have you selected the correct input source? Press the button on the black box that corresponds with the device you are using
Screen Problems
- Did you find the remote? It is either brown or black in color. The brown remote has yellow up and down arrows and the black remote is labeled "Draper." (The screen will automatically lower when you press the "ON" button on the countertop LCD switcher).
- Are you pointing the remote toward the screen's sensor?
- Is the remote control's batteries dead? Contact Instructional Technology Support Services for new batteries.
Computer Problems
- Have you turned the computer power on?
- Have you turned on the power to the monitor?
- Have you "logged on" to the network?
- Is the computer not projecting? Check to see if the projector is turned on and the correct input source (PC) is selected on the LCD switcher.
- Volume problem? Use the LCD Switcher volume controls or the audio mixer to adjust the sound.
- Double-click the speaker icon on the computer's taskbar to adjust the output volume and un-check the mute box.
Document Camera/Visual Presenter (Elmo)
- Is the the power turned on? On most models, the power switch is located in the rear of the document camera near the power cord.
- Is the document camera not projecting? Check to see if the projector is turned on and the correct input source (D0C or DOC CAM is selected on the LCD switcher.
- Is the document dark? Check to see if the upper lamps are turned on. Also, you may need to adjust the iris.
- Is the the document bright? Try turning off the upper lamps and/or adjusting the iris.
- Is the transparency dark? Check to see if the base lamp is turned on and try adjusting the iris. If your document camera does not have a base lamp, check to see if the upper lamps are on and/or try adjusting the iris.
- Is the transparency bright? Try turning off the base lamp or the upper lamp and adjusting the iris.
- Is the document or transparency out of focus? Try pressing auto-focus or manually adjusting the focus.
- Is the remote control's batteries dead? Contact Instructional Technology Support Services for new batteries.
VHS Machine
- Is the power turned on?
- Is there a tape in the machine?
- The machine will not play the tape. Have you tried another tape?
- Did you press VHS on the remote control or front of the machine?
- Is the VHS machine not projecting? Check to see if the projector is turned on and the correct input source (VIDEO, VHS or DVD) is selected on the LCD switcher.
- Is the remote control's batteries dead? Contact Instructional Technology Support Services for new batteries.
- Volume problem? Use the LCD Switcher volume controls or the audio mixer to adjust the sound.
DVD Player
- Is the power turned on?
- Is there a DVD or CD in the machine?
- The machine will not play the disc. Have you tried another disc?
- Did you press DVD on the remote control or front of the machine?
- Is the DVD machine not projecting? Check to see if the projector is turned on and the correct input source (VIDEO, VHS or DVD) is selected on the LCD switcher or press VIDEO.
- Is the remote control's batteries dead? Contact Instructional Technology Support Services for new batteries.
- Volume problem? Use the LCD Switcher volume controls or the audio mixer to adjust the sound.