Welcome to the Information Technology Department Helpdesk
If you are having Technology Related Problems send an email to: helpdesk@columbiastate.edu
Or
Call the Helpdesk (931) 540-2650
(M - F 7:45 am - 5:15 pm)
Please include as much detail as possible, along with contact information
For assistance with Online Campus between 4:15 PM and 7:45 AM please call (866) 451-3472
For Username or Password changes select one of the following options:
Lookup PVT Username (Must know SSN)
Change PVT Password (Must know your old password)
Reset PVT password (Must know SSN and Birthdate (mmddyy) numbers)
Note that password information cannot be given out over the phone or sent to a non-Columbia State email account.
New Info!
How to Set Up Email for SmartPhones and iPads
How to Configure Internet Explorer 10 in Windows 8 for Outlook Web Access
For comments or suggestions: Contact Us