American Management Association (AMA)
Columbia State offers AMA certificate programs in cooperation with the AMA Extension Institute. Courses include, but are not limited to:
- First Line Supervision
- Communication Skills for Managers
- Teambuilding
- How to Manage Conflict in Your Organization
- Avoiding Discrimination
- How to Sharpen Your Business Writing Skills
- Successful Project Management
- Taking Control with Time Management
- World Class Customer Service
These 15-hour courses can be delivered in two 7.5 hour sessions or five three-hour sessions.
Glenna Mingledorff is our featured AMA trainer. She has delivered AMA training to numerous organizations throughout Middle Tennessee and has leadership experience in both the public and private sectors. Glenna holds degrees from Harvard University and Emory and Henry College.