student and faculty member

How will C-STAR be useful to faculty and staff?

C-STAR is a software program powered by Starfish Retention Solutions.  In addition to performing the customary Early Alert functions, C-STAR also has a “connect” feature that allows instructors, advisors, and student support staff to interact together to promote student success.

Everyone involved can see that, when alerts are raised, the student has follow-up with the appropriate support. C-STAR can help faculty and staff:

    • Learn at a glance which students have the most pressing concerns so you can handle those first... without anyone slipping through the cracks.

    • Refer students to other campus services, including tutoring, and keep track if that recommendation was followed.

    • Quickly close the loop by notifying faculty and others who report concerns to let them know when an issue is resolved.

    • Easily indicate your concerns to the right resources at the right time to make an instant impact on a student's success.

    • Take advantage of predefined templates that help you work more efficiently without losing the personal touch.

    • Drill deeper to see the whole picture of a student in one place, including grades, past referrals, academic history and more, so you know how best to help.

    • Track your communications, interactions, and meetings with your students in a secure, central location.

    • Monitor a student's progress through mutually agreed-upon milestones that are maintained within the student folder.

    • Send automatic, motivating messages of support to students who are participating, improving, or showing good effort.

    • Communicate with students either singly or in groups based on parameters you establish.

In addition to manually raised flags, C-STAR can use data from Banner and the attendance tool in C-STAR to raise flags automatically, alerting students, instructors, or advisors that students are at risk.

 

To access C-STAR, log onto https://columbiastate.starfishsolutions.com/starfish-ops/.

Videos to help get you started with C-STAR:

Create your profile:
http://www.youtube.com/watch?v=vjx5bCDn_uo&feature=youtu.be

The Student Folder:
http://www.youtube.com/watch?v=1Qfa1BvPdu4&feature=youtu.be

Set up office hours:
http://www.youtube.com/watch?v=OyjUVllucK8&src_vid=49g6N1jnIaQ&feature=iv&annotation_id=annotation_1210455211

The Progress Survey (the Early Alert):
http://www.youtube.com/watch?v=NMMPaZxDMP8&feature=youtu.be

Clear a Flag and Close the Loop:
http://www.youtube.com/watch?v=j5FTABIvIJQ&feature=youtu.be
 

Getting Started Guide for Faculty and Staff

Student Orientation for C-STAR

A Sample Syllabus:

We Care About Your Success!
Your instructor will be using C-STAR to help you succeed in this course. The instructor may set alerts, flags, referrals, or kudos to let you know about your course grades or academic performance. To get to C-STAR, go to the Columbia State home web page, select the Quick Links link in the upper right corner, and select C-STAR. Also, you may receive emails from C-Star regarding your course grades or academic performance. Please pay attention to these emails, flags, and alerts and consider taking the recommended actions. They are sent to help you be successful!

In addition, your instructor may: (1) request that you schedule an appointment by going to C-Star, or (2) recommend that you contact a specific campus resource, such as tutoring or counseling. You may also be contacted directly by one of these services.

A Great Place To Start. Invest in Columbia State.

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