Bookstore Refund Policy

Textbooks:

  • A full refund will be given in your original form of payment if textbooks are returned during the first week of classes with original receipt.
  • With proof of a schedule change and original receipt, a full refund will be given in your original form of payment during the first 30 days of classes.
  • No refunds on unwrapped loose leaf books or activated ebooks.
  • Textbooks must be in original condition. (Packages cannot be unwrapped.)
  • No refunds or exchanges without original receipt.

General Reading Books, Software, Audio, Video & Small Electronics:

  • A full refund will be given in your original form of payment if merchandise is returned within 14 days of purchase with original receipt.
  • Opened software, audio books, DVDs, CDs, music, and small electronics may not be returned.  They can be exchanged for the same item if defective.
  • Merchandise must be in original condition.
  • No refunds or exchanges without receipt.

All Other Merchandise:

  • A full refund will be given in your original form of payment with original receipt.
  • Without a receipt, a store credit will be issued at the current selling price.
  • Cash back on merchandise credits or gift cards will not exceed $1.
  • No refunds on gift cards, prepaid cards, phone cards, newspapers or magazines.
  • Merchandise must be in original condition.

Fair Pricing Policy:

  • Barnes & Noble College Bookstore complies with local weights & measures requirements. If the price on your receipt is above the advertised or posted price, please alert a bookseller and we will gladly refund the difference.